A new paradigm has emerged – conversation as platform. The development of AI technology makes it possible. Especially the emergence of ChatGPT has made dialogue as a platform a reality. It has been proven that the innovation and upgrading of Internet technology have had a huge impact on business customer service. In the past, the […]
As Alibaba Singles’Day comes to a close, the tally is in, and 2019 generated US$38.4 billion (RMB 268.4 billion) of gross merchandise volume (GMV), reportsAlibaba. The sales marks an increase of 26% compared to 2018. This year’s Singles’ Day featured 200,000 participating brands, one million new product launches, and 1.3 billion delivery orders. The top five international countries selling to […]
What Is a WeChat Store? Foreigners tend to think of WeChat a messaging app and compare it to WhatsApp, but it has so much more to offer. WeChat’s most popular features include, of course, the communication function, but also games, and scanning QR codes. Moreover, let’s not ignored, the payment system. With WeChat Pay users […]
In an increasingly competitive e-commerce market, brands and retailers have to come up with creative ways to attract new customers and at the same time keep old customers informed of the brands’ new releases and offers. Many foreign brands are planning to start an online business in China. And here comes in the questions： what is […]
If you thought mobile commerce is just a passing fad that will soon be forgotten, then you’re missing out on so many levels. As of 2018, there were some 230 million smartphones in the U.S., among 327.2 million people. It will be highly unlikely to not bump into every second person you see around your […]